Shipping Policy

Thank you for shopping with Charger Truck! Below you'll find everything you need to know about how we process and ship your order.

Order Processing Time

All orders are processed within 2 to 4 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 8 to 10 business days, depending on your location.

This means the total estimated time from the moment you place your order to the moment it arrives is approximately 10 to 14 business days.

Please note that shipping times are estimates and are not guaranteed. Delays caused by the shipping carrier, customs, extreme weather, or other events outside of our control may affect delivery times.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 24-48 hours for the tracking information to update after you receive this email.

If you haven't received tracking information within 5 business days of placing your order, please contact us at chargertruckinfo@gmail.com.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

(Opcional: si tienes envío gratis a partir de cierto monto, u ofreces tarifa plana, indícalo aquí. Ejemplo: "Enjoy free shipping on orders over $XX.")

Incorrect Shipping Addresses

Please make sure your shipping address is complete and accurate before placing your order. Charger Truck is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at chargertruckinfo@gmail.com — we will do our best to correct it before the order ships, but we cannot guarantee changes once an order has been processed.

Lost, Stolen, or Damaged Packages

Charger Truck is not liable for packages that are lost, stolen, or damaged in transit after being handed off to the shipping carrier. If your tracking shows your package as delivered but you have not received it, please contact the shipping carrier directly to file a claim, and reach out to us at chargertruckinfo@gmail.com so we can assist you.

If your package arrives visibly damaged, please contact us within 48 hours of delivery with photos of the damage so we can evaluate the issue.

International Shipping

(Indica aquí si envías fuera de EE.UU. Ejemplo: "We currently only ship within the United States." o, si envías a otros países: "We ship internationally. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.")

Questions?

If you have any questions about your shipment, feel free to contact us at chargertruckinfo@gmail.com.